Returns & Exchanges Policy
At Quintiassential Ink Press™, each order is prepared with care. Many of our items including signed copies and limited hardcover editions—are part of exclusive or small-batch releases.
Because of the nature of these products, all sales are final. We do not accept returns or exchanges once an order has been placed.
📦 Damaged or Incorrect Orders
If your item arrives damaged or incorrect, we will make it right.
Please contact us within 3 days of delivery at:
contact@alexisqoden.com
Include:
- Your order number
- A brief description of the issue
- Clear photos of the item and packaging
Once reviewed, we will arrange a replacement or appropriate resolution.
ℹ️ Additional Information
- Shipping costs are non-refundable
- We are not responsible for delays caused by shipping carriers
- Please double-check your order details (shipping address, item selection, etc.) before completing your purchase
📚 Limited Edition Notice
Some items—including hardcover editions—are available in limited quantities and may require additional processing time before shipment.
🤍 Thank You
Thank you for supporting independent publishing and Quintiassential Ink Press™.