alexisqoden.com

Returns & Exchanges Policy

Returns & Exchanges Policy

At Quintiassential Ink Press™, each order is prepared with care. Many of our items including signed copies and limited hardcover editions—are part of exclusive or small-batch releases.

Because of the nature of these products, all sales are final. We do not accept returns or exchanges once an order has been placed.

📦 Damaged or Incorrect Orders

If your item arrives damaged or incorrect, we will make it right.

Please contact us within 3 days of delivery at:
contact@alexisqoden.com

Include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the item and packaging

Once reviewed, we will arrange a replacement or appropriate resolution.

ℹ️ Additional Information

  • Shipping costs are non-refundable
  • We are not responsible for delays caused by shipping carriers
  • Please double-check your order details (shipping address, item selection, etc.) before completing your purchase

📚 Limited Edition Notice

Some items—including hardcover editions—are available in limited quantities and may require additional processing time before shipment.

🤍 Thank You

Thank you for supporting independent publishing and Quintiassential Ink Press™.